☀︎ When will my order ship?
I try ship out orders within 1-2 weeks of purchase (But there may be delays due to manufacturing hiccups). Keep in mind that once it's been shipped, U.S. shipping can take around 1-2 weeks to arrive, and 2-4 weeks for international.
Pre-orders are on a different timeline than typical items, please note their individual pages to see estimates of when they'll be sent out. If you make an order with standard items but include a pre-order item, they will all be shipped together and you will need to wait until pre-orders are sent out. If you would like the regular items to arrive faster, you must order them seperately.
☀︎ How much does shipping cost?
Shipping is $5 for U.S. orders and $15 for international orders!
International buyers: Please note that you will be responsible for covering any potential customs/import fees and taxes (such as VAT) depending on your country's import laws.
☀︎ Where do you ship from? Do you ship everywhere?
I ship everywhere from the U.S. unless there's an external postal issue with USPS (such as a delay or other circumstances). Feel free to contact me if you have any additional questions about this.
☀︎ I'm not sure if my order went through and/or I have concerns about my order.
Feel free to shoot me a DM on Twitter/Tumblr, or e-mail me ([email protected]) and I'll be happy to help!
☀︎ What is your return policy?
You can cancel your order and request a refund as long as your package hasn't been shipped. Once it is shipped, I do not issue refunds. I also won't offer refunds due to customer error (misspelled address, wrong product ordered, etc.), so please make sure your information is inputted correctly before ordering.
If your product arrives damaged or you are missing items, feel free to e-mail me to discuss a course of action.
☀︎ How can I keep updated on when the shop updates, restocks, or gets new items?
You can follow me on my social medias for general updates, but the best way to keep up with the store's activity is by subscribing to my newsletter here!